LEADVAULT Account & Data Control
User Data Deletion Transparency

Account & Data Deletion

Learn how to permanently delete your LeadVault account, business profile, leads, bookings, and associated data.

Permanent & Irreversible Action

Account deletion immediately purges your cloud authentication credentials, cloud-synced database records, public digital business card, uploaded media files, and local on-device database caches.

1 How to Delete Directly in the Android App (Instant)

The fastest and most direct way to delete your account is through the self-service tool embedded within the LeadVault Android mobile application:

1
Open Profile & Settings: Launch the LeadVault Android app on your device and tap the Profile tab in the bottom navigation bar.
2
Locate the Danger Zone: Scroll to the bottom of the Settings screen to the Account Deletion / Danger Zone section.
3
Tap "Delete Account & Data": Tap the red deletion action button.
4
Confirm Deletion: Review the listed data categories in the confirmation dialog, then tap Permanently Delete.

2 What Data Is Deleted Upon Account Deletion

When the deletion command is triggered, the following data categories are permanently removed:

Cloud Authentication

User login account, credentials, and access session tokens are terminated.

Business Profile

Digital business card, biography, phone, email, website, and public links are erased.

Captured CRM Leads

All visitor contact inquiries, status tags, scores, and requirement notes are permanently wiped.

Customer Bookings

All appointment bookings, consultation dates, and scheduled client requests are deleted.

Catalogue & Products

All itemized products, advisory packages, pricing records, and linked media entries are deleted.

Uploaded Images

Avatar photos and product gallery images in cloud storage buckets are completely purged.

AI Response Reports

Any submitted feedback or reported AI assistant responses associated with your account are deleted.

Local Device Cache

The on-device SQLite database and local SharedPreferences caches are cleared from your phone.

3 Data Retention Exceptions

We do not retain personal profiles, leads, or customer bookings after an account is deleted. However, certain limited transaction information may be retained:

  • Payment & Subscription Records: In-app purchases and subscriptions are processed by Google Play Billing. Google Play retains transaction history and invoice records in accordance with its regulatory, tax, and consumer law requirements.
  • Statutory Legal Obligations: If applicable local laws mandate financial or accounting record retention, non-personal financial summaries will be held for the strictly required statutory period only.

4 Web-Based Deletion Request (Without Android App)

If you have uninstalled the application, lost access to your Android device, or prefer to request deletion via the web, you can submit a manual deletion request to our support desk:

Send an email to: support@yourcompany.com

Subject Line: LeadVault Account Deletion Request

Required Detail: Please send the request from the exact email address used to register your LeadVault account so we can verify ownership.

Processing Time: Manual deletion requests are processed within 7 business days. A confirmation email will be sent once all records are purged.